Shipping policy

Shipping Policy

Processing Time

  • Orders are processed within 1-3 business days after purchase.
  • Custom or personalized pieces may take up to 7-14 business days for production before shipping.
  • International orders: Processing takes 2-5 business days before shipping.

Shipping Options & Delivery Times

  • Domestic (U.S.) Shipping:

    • Standard Shipping: 2-4 business days
    • Shipping times may vary based on location and carrier delays.

  • International Shipping:

    • Estimated delivery: 2-6 business days after processing.
    • Delivery times may vary based on the destination country and customs clearance.

Shipping Rates

  • Standard U.S. Shipping: $6.50
  • International Shipping: Rates calculated at checkout.

International Shipping & Customs Fees Policy

At Bity Jewelry, we are happy to ship our pieces worldwide! However, please note that any customs duties, import taxes, or additional fees imposed by the destination country are the responsibility of the buyer.

Once your order has been shipped, Bity Jewelry is not responsible for any additional charges applied by customs or local authorities. These fees vary by country and are beyond our control. If you refuse to pay these charges, the package may be returned or discarded by customs, and we cannot offer refunds for such cases.

By placing an order with us, you agree to these terms. If you have any questions about potential customs fees in your country, we recommend checking with your local customs office before making a purchase.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.

Lost or Damaged Items

We are not responsible for lost or damaged packages. However, if you encounter an issue, please contact us at bityjewelry@gmail.com, and we’ll do our best to assist.